How Can We Help?

Copy the embed code from your project's Widget tab and paste it into your website's HTML. It's a single script tag that works with any website platform including WordPress, Shopify, Webflow, and custom sites.

When a customer submits a testimonial, our AI (powered by Google Gemini) automatically translates it to all languages configured in your project. Translations preserve the original tone, emotion, and first-person perspective. It's free on all plans with no per-translation fees.

Yes! You can customize colors, fonts, card styles, layouts, and more to match your brand. Choose from four layout options: grid, carousel, featured, and floating. Custom CSS is also supported for advanced styling.

Yes. We take data security and privacy seriously. t18 is fully GDPR-compliant with consent management, data export, and deletion capabilities. All data is encrypted in transit and at rest.

Monthly plans are recurring subscriptions billed monthly or annually. Lifetime deals are one-time payments that give you permanent access to a plan tier — pay once, use forever. Lifetime deal holders can also upgrade by paying the difference between tiers.

Enable video testimonials in your project settings. Your customers can record video directly in their browser using your collector form — no app installation required. Video files can also be uploaded directly.

We're building one-click import from Google Business, G2, Capterra, and Trustpilot. In the meantime, you can use our API or Zapier integration to import reviews programmatically.

You can cancel your subscription anytime from your workspace settings under the Billing tab. Your access continues until the end of your current billing period. Lifetime deals are one-time purchases and never expire.