Cookie Policy
Table of Contents
This Cookie Policy explains how t18 uses cookies and similar technologies when you visit our website and use our platform. It explains what these technologies are, why we use them, and your rights to control their use.
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help the website remember your preferences and improve your experience. Cookies can be 'session' cookies (deleted when you close your browser) or 'persistent' cookies (remaining on your device for a set period).
2. How We Use Cookies
We use cookies for the following purposes: Essential cookies for authentication and security — these are necessary for the platform to function and cannot be disabled; Preference cookies to remember your settings such as language, theme, and layout preferences; Analytics cookies to understand how visitors interact with our website and help us improve the user experience; Functionality cookies to enable features like the testimonial widget preview and dashboard customizations.
3. Third-Party Cookies
We use a limited number of third-party services that may set cookies on your device: Clerk (authentication) — essential cookies for secure sign-in and session management; Convex (backend) — functional cookies for real-time data synchronization; Vercel Analytics (if enabled) — anonymous performance analytics. We do not use advertising cookies, social media tracking pixels, or any third-party cookies for ad targeting.
4. Managing Cookies
You can manage your cookie preferences in several ways: through your browser settings — most browsers allow you to block or delete cookies; through our cookie consent banner — when available, use our on-site cookie manager; by disabling optional cookies — essential cookies cannot be disabled as they are necessary for the platform to function. Note that disabling certain cookies may affect the functionality of our platform.
5. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. The 'Last updated' date at the top indicates when the policy was last revised.
6. Contact
If you have questions about our use of cookies, please contact us at privacy@t18.io.
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